CASE STUDY · MOZREST
From idea to 6,000+ restaurants across 150 countries.
Co-founder & CTO · Architecture from scratch
Founded in London in 2020, Mozrest is the neutral middleware that connects a restaurant's critical systems through a single entry point: POS, reservation software and high-traffic channels. Oracle, Lightspeed, SevenRooms, Michelin Guide, Google, Apple Maps and 100+ integrations in production.
Visit site · mozrest.comThe problem
Restaurants live fragmented: each one uses a different POS, a different reservation software, and wants to be present on dozens of high-traffic channels: Google, Michelin Guide and many more. Connecting all of that one by one is unfeasible: each integration is a project in itself, and multiplied by thousands of restaurants and dozens of channels, the problem becomes unmanageable. Mozrest exists to solve exactly that: to be the single, neutral entry point between a restaurant's critical systems.
Key technical decisions
The architecture wasn't designed for the first integration, but for the hundredth. Three decisions set the course:
- Neutral middleware: a single entry point that abstracts the differences between each POS, reservation software and channel.
- A normalised data model, so adding a new channel doesn't force you to touch the ones already working.
- Fault-tolerant by design: one integration going down can't take the rest with it.
The 100+ integrations
Every integration (Oracle, Lightspeed, SevenRooms, Michelin Guide, Google, Apple Maps) has its own API, its own data model and its own quirks. The key wasn't integrating them one by one, but designing a system where each new integration fits a common pattern. That same system is offered white-label: a software provider integrates once with Mozrest and, through it, reaches the whole ecosystem without building anything custom. Today there are 100+ integrations in production, and adding the next one is an incremental step, not a project from scratch.
Results
6,000+ active restaurants, 100+ integrations in production and 99.9% sustained uptime as the platform expanded to 150+ countries, with access to an inventory of over 200,000. The product is structured today in three lines: POS Connect, Channel Manager and Listing & Review Manager.
The team and AI
The team is deliberately small. With a proprietary AI-assisted development system, 3 people today do more than 10 used to: more speed, less coordination, the same quality. It's not plugging in a copilot and done: it's designing the environment (context, automations, guardrails) so AI multiplies every engineer. It's exactly what I set up and teach at the companies I work with.
What I learned (and apply with other clients)
That the right architecture isn't the most sophisticated, but the one that lets you add the next thing without rewriting the last. That uptime is designed before there's traffic, not after the first incident. That a well-built integration is invisible, and that invisibility is exactly what your business needs to scale without friction. These are the same decisions I apply from week one at any company I work with.
Is your company at a similar point?